Secure payment

Secure Payment

At Surgicalwale – A.M.V.V. ENTERPRISES, we take the security of your online payments seriously. We provide a secure and convenient payment experience so you can confidently purchase medical equipment, surgical supplies, healthcare products, and other items from our website.

Secure Online Payments with Razorpay

Online payments on Surgicalwale.com are processed securely through Razorpay, a trusted payment gateway.

Razorpay supports multiple payment methods, allowing you to choose the option that is most convenient for you.

Available Payment Options

Depending on availability at checkout, you may be able to pay using:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Other payment methods supported by Razorpay

How Secure Payment Works

When you select online payment during checkout:

1. Place Your Order
Add your required products to the cart, enter your delivery details, and proceed to checkout.

2. Select Online Payment
Choose the available online payment option at checkout.

3. Secure Payment Processing
You will be securely redirected to the payment interface provided by Razorpay to complete your transaction.

4. Payment Confirmation
After successful payment verification, your order will be confirmed and processing will begin.

Your Payment Information Is Protected

Surgicalwale does not ask you to share sensitive banking information through phone calls, WhatsApp, SMS, or email.

Never share your:

  • UPI PIN

  • ATM PIN

  • Card PIN

  • CVV

  • Internet banking password

  • OTP

  • Payment password

Our team will never ask you to provide these confidential details.

Payment Failure or Pending Transaction

Sometimes a payment may show as pending or may be deducted from your bank account even though the order is not immediately confirmed.

If this happens:

  1. Please do not make another payment immediately.

  2. Check your order status on Surgicalwale.com.

  3. Allow some time for the payment status to be updated.

  4. If the order is still not confirmed, contact our customer support team.

Please keep your order number, payment reference/transaction ID, and payment date available so that we can help verify the transaction.

Payment Deducted but Order Not Confirmed

If money has been deducted from your bank account but your order has not been confirmed, please contact us at the earliest.

Our team will verify the payment status with the payment gateway and order system.

If the payment is confirmed but the order cannot be fulfilled, the applicable refund will be processed according to our refund policy and the payment gateway/banking process.

Safe Shopping at Surgicalwale

For your safety, always make payments only through the official checkout process on:

Surgicalwale.com

Do not transfer money to personal bank accounts, unknown UPI IDs, or payment links received from unauthorised persons claiming to represent Surgicalwale.

If you receive a suspicious payment request, please contact us before making any payment.

Need Payment Assistance?

For assistance regarding online payments, failed transactions, payment verification, or order confirmation, contact us:

Surgicalwale – A.M.V.V. ENTERPRISES
Medical & Surgical Super Store

Address:
43, Medicine Market, Opp. J & K Market,
Aminabad, Lucknow – 226018, Uttar Pradesh, India

Phone / WhatsApp: +91-7007424954
Email: support@surgicalwale.com

Secure Payments. Trusted Healthcare Shopping.

We are committed to providing a safe, reliable, and convenient online shopping experience for all our customers.

🔒 Secure Online Payments Powered by Razorpay